Thank you very much for the excellence services. First of all you have attended to my call very promptly. Following which you have sent two very competent and friendly service personnel to solve my problem yesterday. Their arrival time was punctual and their work procedures were carried out very skillfully and cheerfully. I am very pleased to meet with Allen again. He was the person that Window-Cool assigned to restring all my old venetian blinds on 02/02/2005 requested by Michael Yam (my nephew) of MY ACE TRADING. Once again, many thanks to you Ms Ruby and also to both Allen and his colleague (sorry I don’t know his name) for a job well done. Have a nice day. Best regards.